Improve Agility and Compliance through Streamlined Electronic Journal Data and Content Management
With the rapid growth of the ATM footprint, banks face challenges in effectively monitoring and auditing transactions. Stringent regulatory and customer redressal mandates place pressure on banks to provide timely resolution. Complex and tedious reconciliation processes, however, place restrictions on the bank’s efficiency in meeting the dynamic regulatory and compliance requirements.
FSS’ File Exchange Services consolidate, manage and streamline electronic journal data management, and content distribution and marketing services across your widely dispersed ATM network to drive effective reconciliation, strategic business promotion and growth.
Streamlined Data Management. Agile Responsiveness.
Over the last 15 years, we have established a proven track record of 100 percent efficiency in connected ATMs. We manage over 35,000 ATMs for more than 30 leading public and private banks across India.
Our efficient transaction log management across your ATMs provides superior data management, reconciliation and issue resolution. Our skilled and experienced professionals help you gain enhanced visibility and accessibility to transaction details to ensure timely dispute resolution and regulatory compliance.
- Streamlined EJ Pulling
- Easy file transfer scheduling, collection and distribution across ATM networks
- Centralized management of journal data
- Secure and real-time EJ retrieval by leveraging in-house vendor agnostic tool
- Scheduled EJ logs extraction during lean hours for high ATM availability
- Efficient Data and Content Management
- Optimized data transfer and network utilization
- Remote software updates
- Superior all-in-one reader for easier readability
- On-demand delivery of content to remote ATMs
- MIS reporting for improved decision making
- Meticulous Security
- Enhanced data security with Industry standard encryption
- Effective monitoring mechanism to track distribution of critical data
- Vendor-agnostic Solution with Centralized Storage
Our robust and vendor-agnostic solution supports all industry-standard ATMs.
- Efficiency of automation
Automated EJ collection from centralized location eliminates manual intervention.
- Enhanced Data Security
Our encryption assures high standards of data security and superior regulatory compliance.
- Optimized Network Utilization
- Compression of multiple EJ files during file uploads minimize bandwidth utilization
- Scheduled EJ files pulled in batches from ATMs optimize network utilization
- Automatic restarts in the event of failure during data transmission
- Improved Customer Engagement
Timely and ‘on-demand’ display of marketing information, regulatory announcements and seasonal promotions enable higher and better customer engagement