With banks and financial institutions periodically adding variety of POS terminals, to cater the constant demands from merchants, there is a surge in the growth of POS terminal volumes. Need of the hour is to have a central management utility to remotely configure, manage and maintain the ever growing POS network.
FSS POS Monitor provides a single platform to manage the entire POS network across enterprises and is a vendor agnostic solution. Supports centralized and remote application downloads onto the POS terminals. FSS POS Monitor enables operators inject keys remotely to the terminals, eliminating manual key injection at each terminal location.
FSS POS Monitor helps run remote diagnostics on defective devices barring the need for manual first level diagnostics, saving time and money on operations. As and when necessary, FSS POS Monitor facilitates remote activation or deactivation of POS terminals. It also helps reduce usage of network bandwidth by scheduling maintenance at off-peak hours.
- Monitor/maintain terminal health status in near real time
- Monitor terminal hardware diagnostics
- Highly configurable alerts and SLA based escalations
- Reports and Dashboards
- Extensive audit trail implementation
- Vendor agnostic POS monitoring and management
- Download and manage terminal applications remotely
- Supports all POS network communication protocols
- Efficient resource utilization
- Single platform to manage all terminal types
- Reduced revenue loss and operational cost
- Easy ticket lifecycle tracking
- Remote terminal key injection and software upgrades for reduced manual intervention