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19 Apr 2024

In today's digital age, seamless and secure online transactions are the backbone of e-commerce. But have you ever wondered how these transactions actually happen?

The magic behind them lies in the intricate interplay between two crucial components: payment processors and payment gateways. While their names might sound interchangeable, they each play distinct roles in ensuring a smooth and secure payment flow.

Payment processor: The behind-the-scenes orchestrato

At the core of any digital payment system, a payment processor is responsible for the backend processing and settlement of transactions. Payment processors act as the intermediary between the merchant, the customer's bank, the merchant's bank or card networks like Visa, Mastercard or RuPay.

The key functions of a payment processor include:

  • Authorization: When a customer initiates a payment, the payment processor sends the transaction details to the customer's issuing bank for approval. This authorization step ensures that the customer has sufficient funds or credit available to complete the purchase
  • Settlement: Once a transaction is authorized, the payment processor facilitates the transfer of funds from the customer's account to the merchant's account, typically within 1-2 business days. This settlement process involves reconciling the transaction details and ensuring the funds are properly credited
  • Fraud prevention: Payment processors employ various fraud detection and prevention mechanisms, such as address verification, CVV checks, and machine learning-based anomaly detection, to minimize the risk of fraudulent transactions
  • Reporting and analytics: Payment processors provide merchants with detailed transaction reporting, allowing businesses to track sales, monitor for suspicious activity, and gain insights to optimize their strategies

Businesses often choose a payment processor based on factors such as transaction fees, supported payment methods, global reach, and integration capabilities.

Payment gateway: The secure bridge

While payment processors handle the backend processing, a payment gateway acts as the front door for online payments. The payment gateway is the software component that securely captures, encrypts, and transmits customer payment information from the merchant's website to the payment processor.

The primary functions of a payment gateway include:

  • Payment page integration: Payment gateways provide merchants with a customizable payment page or checkout experience that is seamlessly integrated into the business's website or mobile app. This ensures a smooth and secure payment flow for customers
  • Payment method enablement: Payment gateways support a wide range of payment methods, including credit and debit cards, digital wallets, UPI and more. This gives customers flexibility and choice in how they prefer to pay
  • Secure data transmission: Payment gateways utilize encryption and tokenization technologies to protect sensitive customer payment information during the transaction process, reducing the risk of data breaches and complying with industry security standards
  • Real-time transaction monitoring: Payment gateways provide merchants with real-time visibility into the status of transactions, allowing them to track payment processing, identify issues, and troubleshoot as needed

Merchants often choose a popular payment gateway like FSS Payment Gateway based on its integration capabilities, supported payment methods, pricing structure, and overall user experience.

FSS Payment Gateway comes with a range of features, 30+ user journeys and 250+ merchant category templates. Additionally, it also comes equipped to help banks and their merchants deal with fraud & chargebacks, data security and cross-border payments.

FSS Payment Gateway is now powered by FSS BLAZETM, a cutting-edge payment technology platform, and can process over 5,000 transactions per second.

Key differences and who needs what

While payment processors and payment gateways work together to facilitate digital payments, there are some key differences between the two.

Payment processors handle the backend processing and settlement of transactions, while payment gateways manage the front-end payment experience and secure data transmission. In terms of integration, payment gateways are typically integrated directly into the merchant's website or mobile app while payment processors operate in the background, often invisible to the end-user.

So, which type of business requires which of the two? Both a payment processor and a payment gateway are essential for online businesses to accept secure payments. For brick-and-mortar stores, they typically only need a payment processor to handle transactions via point-of-sale (POS) systems. However, some may also choose to integrate a payment gateway for online ordering or mobile payments.

In summary, payment processors and payment gateways are complementary components that work together to enable secure and efficient digital payments.

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